experience research. design. digital strategy.

About Ken

b. 1986, HK.

 

associated brands :

ADIDAS
APPLE
AT&T
ESSENCETREE
EXPERIENCE MUSIC PROJECT
FISK UNIVERSITY
GOLDMAN SACHS
HOME DEPOT
IBM
INTERNATIONAL HOTELS GROUP
MUSEUM FOR AFRICAN ART
MUSEUM OF WORLD RELIGIONS
NETFLIX
PEPSICO GLOBAL BRANDS
RBG FIT CLUB
SHISEDO COSMETICS
STANLEY BLACK AND DECKER
STATE FARM INSURANCE
STATE OF CONNECTICUT
U.S. STATE DEPARTMENT
UNCF

 

who is ken west?

Ken West is a trailblazer in the realms of product design and user research, with a career spanning over two decades marked by impactful contributions to global corporations and government sectors. His expertise in user experience design and research has been pivotal in driving innovations and revenue growth for notable clients like Apple, IBM, AT&T, and Home Depot, influencing the experiences of millions of users worldwide.

Ken's exceptional work in the financial domain included developing user research-driven business intelligence tools for prominent Wall Street firms. His creative flair was also evident in his projects with Japan's Shiseido Cosmetics, where he seamlessly integrated user research into the design of engaging in-store kiosks. His contribution to enhancing visitor experiences at the Museum of World Religions in Taipei and Paul Allen’s Experience Music Project in Seattle further exemplifies his ability to merge artistic vision with practical user-centric solutions.

In the public sector, Ken has demonstrated his prowess in applying user research and product design principles to effect positive change. His initiatives with the National Highway Transportation and Safety Administration (NHTSA) and the Joint Center for Political and Economic Studies in Washington, D.C., have significantly advanced public safety and digital innovation efforts.

At the state government level, Ken was instrumental in setting up comprehensive user research programs for the State of Connecticut, effectively improving access to government services across numerous agencies.

Ken's artistic talents extend to the world of fine art photography, where his works are internationally recognized and featured in prominent collections, including The Mint Museum and the City of Atlanta. His acclaimed book, "The Beauty of Everyday Thangs", offers a unique perspective on everyday life, now enjoying its third print run.

Holding graduate degrees in Art History and Political Science from The Ohio State University, and in Educational Communication & Technology from New York University's Steinhardt School, Ken embodies a unique fusion of artistic insight, technological innovation, and a deep understanding of user needs, making him a leading figure in product design and user research.